Technical Resources

We offer a large library of technical resources, including applications papers, CAD drawings, spec sheets, manuals, and software/firmware downloads.

Please review this section for in-depth information on our products. If the information you need is not available here, please e-mail us.

Please note that ASPI Digital speech coders, MPEG algorithms, and other DSP development tools were not acquired by Polycom and are no longer manufactured.

Technical Information: Vortex® EF2280

Download a PDF of the Vortex datasheet here: Vortex Data Sheet (360 kb)

Conference Composer version 1.70 is now available. Click here to download the zip file containing the new software: Conference Composer. Caution: this is a very large file, over 15 MB. The zip file contains the program and setup files. You should uninstall your prior version of Conference Composer before installing the new one.

Firmware Version 1.18 is also available for download via our Software directory. To save the file in your computer, right click on the file named v_01_18.efb and do a "save as" with the same file name. This firmware incorporates the following changes from version 1.15:

  • Added new AEC, noise cancellation, and automixer libraries with performance improvements
  • Added AGCMIN command that allows the user to set the minimum gain that the AGC will apply
  • Added LCD menus for saving, restoring, and deleting presets
  • Fixed some "bugs" reported to us by users (relating to error messages on parametric EQ settings; AGC Max range and factory defaults; minimum allowed off attenuation setting)
Firmware version 1.18 also fixes some minor bugs found in version 1.16:
  • Changed maximum allowable device id from 31 to 7
  • Removed potential noise from EFBus AEC Reference channel
  • Removed tones that may appear on EFBus inputs from nonexistent devices after a few days

Note: if you have downloaded firmware version 1.16 and are not experiencing the above problems, you do not need to download the new firmware.

A guide to updating your firmware with Conference Composer may be found here: Guide to Updating Firmware (Acrobat PDF).

A manual for Conference Composer may be found here: Conference Composer User Guide (Acrobat PDF, 978 kb).

Our RS232 programming guide is available via this link: Vortex Programming Guide (PDF, 306 kb).

You may download the user manual by following this link: Vortex Reference Manual (PDF, 853 kb).

A guide to Vortex factory presets and applications is available via this link: Vortex Applications and Presets (PDF, 303 kb).

Engineering Drawings for Consultants and Bid Specs

Please click on the following links to pull up .dwg files on our products for your bid specifications.

EF2280 Vortex® drawing
EF1210 drawing
EF1210TEC drawing
EF200 drawing
EF400 drawing
EF600 drawing

Vortex® Control with Crestron Products

Crestron now supports most Vortex functions in their control products. For information on setting up your Crestron controller for a Vortex, click here.

For more information on Crestron products, follow this link:crestron.com.

Using our products with Automatic Microphone Mixers

A number of automixer vendors have supplied us with information on using their systems with our echo and noise cancellation products. To access the vendor information you need, click on the links below.

  click on the logo for a direct link to the Shure Website

Using Shure Automixers with our Products - Adobe Acrobat file, 50 kb

  click on the logo to directly access the Intelix website

Using Intelix Mixers with our Products - Adobe Acrobat file, 48 kb

IED
Using IED Mixers with Our Products - Adobe Acrobat file, 44 kb

Lectrosonics
Using Lectrosonics Automixers with Our Products - Adobe Acrobat file, 55 kb

Peavey
Using Peavey Automatic Mixers with Our Products - Adobe Acrobat file, 60 kb

Download Support Software

This page is your resource for finding software for the Installed Voice product line. Downloads include:
  • Conference Composer Software - this software can be used for setting up and controlling all Installed Voice products
  • EF Panel Software - remotely control your EF200 or EF1210 through an RS232 port
  • Crestron and AMX macro codes for the EF1210
  • Crestron and AMX macro codes for the EF200

Other Technical Resources

White papers
Application notes
Spec sheets
Echo Troubleshooting Guide (Adobe Acrobat file, 364 KB)
Product Manuals

Back to Main Page | Contact Us
Products | Technical Resources |


Polycom Installed Voice Business Group
1720 Peachtree St NW, Suite 220
Atlanta,GA 30309
telephone: 404.892.3200
fax: 404.892.2512
e-mail us