If you are looking for the latest version of the Vortex Conference Composer software, which incorporates the InstantDesigner wizard, please follow this link:
ftp://CR_VORTEX:CR_VORTEX@ftp.support.polycom.com
For on-line technical support, we recommend that you sign up for Polycom's Channel Support Network (CSN) program. This will give you access to in-depth information on all Polycom products.
For telephone support on Vortex products, call toll-free (USA/Canada) 888-248-4143, then select option 1, then option 3.
For exclusive Integrator and Consultant focused support (through our PASS program), dial 1.408.474.2048; this number will get you help on video and Vortex products.
For general support, dial 1.800.POLYCOM
updated September 2005